LEGAL 01/Privacy Policy

Your data,handled with care.

We work with children, so we hold ourselves to a higher standard. This policy explains what we collect, why, who sees it and how you stay in control — under India’s IT Act, 2000 and the Digital Personal Data Protection Act, 2023.

Last updated
Last updated
Applies to
Applies toIndia

In plain words

  • 01Children’s data is processed only with verifiable parental consent, collected through the school.
  • 02Photos and video of students need separate, written consent — and students without it stay out of frame.
  • 03We never sell personal data, and we do not track or target children with advertising.
  • 04You can ask to see, correct, delete or withdraw consent for any data we hold — parents can do this for their child.

This summary is a convenience. The full text below is what applies.

01

Who we are

This policy is issued by JOVE — Journey of Visionation & Excellence (“JOVE”, “we”, “us”), a company based in India that runs Robotics, AI & Machine Learning workshops in schools, publishes free Virtual Labs online and sells robotics kits. Our in-house production studio is FrameMind AI Studio.

For the personal data described below, JOVE is the “data fiduciary” (the party that decides why and how the data is processed) under the Digital Personal Data Protection Act, 2023 (“DPDP Act”). Where a school shares its students’ details with us to run a workshop, the school and JOVE each have responsibilities, set out in section 3.

Grievance contact: Shivaprasad Reddy S S, Founder & CEO. See section 13 for contact details.

02

What we collect, and why

We collect only what we need for the purpose shown. Nothing here is sold or rented to anyone.

Personal data we collect, by situation
WhenWhat we collectWhy
You send an enquiry (contact form)Name, phone, email, school or organisation, role, city, approximate student numbers, preferred date, your message, the page you wrote fromTo call you back, prepare a proposal and run the booking
You order a kit from the online storeName, phone, email, delivery address, pincode, items, order notesTo confirm, pack, ship and support your order, and to issue a GST invoice
A school books a JOVE DaySchool and contact-person details; class-wise student counts; where needed, student first names or roll numbers for teams, attendance and certificatesTo plan and deliver the workshop and issue certificates
Students attend a workshopStudent name, grade and school for certificates; photographs and video (only as described in section 4)To issue certificates and to produce the school’s Media Pack
You use our Virtual LabsNo sign-up or account. Your progress is stored in your own browser (local storage)To remember where you left off; it never leaves your device
You verify a certificateThe certificate ID you typeTo look the certificate up and show the result
You browse the websiteBasic technical data such as browser type and pages requested, in standard server logsTo keep the site secure and working
You allow analyticsPages viewed, how you reached us, scrolling and clicks on outside links, device and browser type, and an approximate location (city or region) — through Google Analytics, using a random ID kept in a cookieTo see which pages are useful and improve the site. Never on the Virtual Lab journeys, certificate pages or our internal portal (section 10)

Payments for store orders are completed on the payment provider’s own page. We do not see or store your card, UPI PIN or net-banking credentials.

03

Children’s data & parental consent

Our workshops are for students in Grades 1 to 10, so most of the people we teach are under 18. Under the DPDP Act, a person below 18 is a “child”, and processing a child’s personal data requires verifiable consent from a parent or lawful guardian. This is how we handle that:

  • Consent comes through the school. Before a JOVE Day, we give the school a short consent form for parents and guardians. The school, which already has a relationship with parents, collects it. We keep the record of consent, and we process a child’s data only where consent is on record.
  • Minimum data. We do not ask children to create accounts or enter personal details on this website. Our Virtual Labs work without sign-up.
  • No tracking or targeting. We do not track or behaviourally monitor children, and we do not show them targeted advertising. We never use a child’s data for marketing to that child. Website analytics never runs on the Virtual Lab journeys, the pages built for students.
  • No consent, no processing. If a parent does not consent, the student can still take part in the workshop; we simply do not photograph or film them, and we leave their details off any list we keep.
  • Parents are in control. A parent or guardian can ask us at any time to show, correct or delete their child’s data, or to withdraw consent (section 9).
04

Photos, video & media consent

Every JOVE Day is filmed by FrameMind AI Studio to produce the school’s Media Pack: reels, a full-day film, drone shots and photographs. Because this involves children’s images, we treat media as a separate, explicit consent.

  • Students are filmed or photographed in an identifiable way only where a parent or guardian has consented in writing through the school.
  • Students without consent are kept out of identifiable shots, or their faces are blurred, and we tell the crew before filming starts.
  • The school may use the delivered media for its own marketing and admissions. JOVE may use the media in its portfolio; students’ faces are blurred on request.
  • We do not sell media of children to third parties, and we do not use it in paid advertising for products other than JOVE’s own services without fresh consent.
  • To withdraw media consent, contact us (section 13). We will stop using the images and remove them from channels we control within 7 working days of a verified request. We cannot recall copies that a school or a third party has already downloaded or shared.
05

How we use information

  • To respond to enquiries, prepare proposals and run bookings.
  • To deliver workshops, issue certificates and produce Media Packs.
  • To process, ship and support store orders, and to keep accounting records.
  • To keep our website and systems secure and to fix problems.
  • To meet legal, tax and accounting obligations.
  • To contact you about the specific enquiry or order you made. We send promotional messages only if you have asked to receive them, and you can opt out at any time.
06

Who we share data with

We share personal data only where needed to do what you asked, and only with:

  • The school concerned — for example, the certificates and Media Pack for its own students.
  • Service providers who work for us under confidentiality: website hosting and storage, payment providers, courier and logistics partners, and communication tools (SMS, WhatsApp, email), and Google Analytics for website statistics (only if you allow it; section 10).
  • Professional advisers such as our chartered accountant and legal counsel, where needed.
  • Authorities, where the law requires it or to protect the safety of children.

Some of our service providers may process data on servers outside India. We choose providers with appropriate security practices and share only what is necessary.

07

Storage & security

We keep personal data in access-controlled systems. Staff and trainers see only what their role needs, and sign-in is required for our internal portal. Our website uses encrypted connections (HTTPS).

No system is perfectly secure. If a personal-data breach affects you, we will notify you and the relevant authority as the law requires, and tell you what we are doing about it.

08

How long we keep data

We keep data only as long as it is useful for its purpose or the law requires. Our standard periods are:

Data retention periods
DataHow long
Enquiries and leadsUp to 24 months after the last interaction, then deleted
Student lists and attendanceDeleted or anonymised within 12 months of the workshop
Parental consent recordsFor as long as we hold the related student data or media, plus 12 months
Certificate record (name, grade, school, programme, date)Kept so that certificates remain verifiable at /verify; removable on request
Raw photo and video footageUp to 24 months after delivery to the school, then deleted
Final films and reels in our portfolioWhile consent covers them, until you or a parent withdraws it
Orders, invoices and accounting recordsFor the period required by tax and company law (typically 6 to 8 years)
Website analyticsVisitor-level data for up to 14 months in Google Analytics; totals that identify no one are kept longer

Statutory retention periods depend on the type of record; we confirm them with our chartered accountant.

09

Your rights

Under the DPDP Act and applicable Indian law you can:

  • ask for a summary of the personal data we hold about you and how we use it;
  • ask us to correct inaccurate or incomplete data, or to erase data we no longer need;
  • withdraw consent you have given — it is as easy to withdraw as it was to give, and withdrawal does not affect what we did before you withdrew;
  • nominate someone to exercise these rights for you in the event of your death or incapacity;
  • use our grievance process and, if you are not satisfied, approach the Data Protection Board of India as the Act provides.

A parent or lawful guardian can exercise all of these rights for a child. To make a request, use the contact options in section 13 and tell us who you are, who the data is about and (for a school) which school and workshop date. We may ask for proof of identity or of guardianship before acting. We aim to acknowledge requests within 3 working days and resolve them within 30 days.

10

Cookies & local storage

This website uses a small number of essential items stored in your browser: your shopping cart, your Virtual Lab progress, and (for staff) a sign-in session for our internal portal. These stay on your device and are used only to make the site work.

We do not use advertising cookies or sell data to advertisers.

Analytics

If you choose “Allow” when we ask, we use Google Analytics to count visits and see which pages are useful. Until you allow it, nothing is sent to Google Analytics and no analytics cookie is set. When it is on, Google sets first-party cookies (_ga and _ga_…) holding a random ID that expires 13 months after it is created, and receives the pages you view, how you arrived, your device and browser type, and an approximate location that it works out from your IP address without storing the address.

Advertising features are switched off: no Google signals, no ad personalisation, no remarketing. We never send Google your name, phone number, email, address or message. When you send an enquiry or place an order, we record only that it happened — the type of enquiry, or the kits and value of the order — and never your order number or who you are.

Analytics never runs on the Virtual Lab journeys (the pages built for students), on individual certificate pages or in our internal portal. Google processes this data on its own servers, which may be outside India, under its privacy policy.

You can also clear cookies and local storage from your browser settings at any time; doing so resets your cart, lab progress and analytics choice.

11

Links to other websites

Our pages link to sites we do not run, including FrameMind AI Studio and social media. They have their own privacy practices, and this policy does not cover them. Please read their policies before sharing personal data.

12

Changes to this policy

We may update this policy as our services or the law change. The “Last updated” date at the top shows the current version. If a change materially affects how we handle personal data, we will tell schools and customers we have a contact for, and we will not apply the change to data collected earlier in a way that reduces your rights without asking you first.

13

Contact & grievances

For any privacy question, request or complaint, contact our grievance officer, Shivaprasad Reddy S S (Founder & CEO), in any of these ways:

We will acknowledge your message within 3 working days and tell you what we found and did. See also our Terms of Service and Refund & Cancellation Policy.